Take Charge. Be A Mentor to Your Students.
Instead of Deleting your Lesson Event, You can mark it as Cancelled or Missed?
This guide is mandatory for tutors to follow. Please mark completion on all lessons upon the completion of your tutoring lessons.
How to Record Your Lesson
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Announcement
Teachworks is a useful platform, designed to help tutors and students in organising, lesson scheduling and notes sharing.
This guide provides the steps required for you to mark your lesson as “Attended”.
It is important that you follow this guide, so that tutoring hours can be finalised at the end of fortnightly payroll.
STEP 1a - SELECTING: (i) SCHEDULED or (ii) ATTENDED
On Teachworks, each time a lesson is Scheduled, a tutor is expected to mark “Attended” so the system automatically picks up the duration of the lesson and process as part of your timesheet and reporting (payroll).
Scheduled:
You have accepted a Requested lesson by your student; Or
You have Scheduled a lesson for your student using Teachworks.
Attended:
You have completed your session with your student(s).
Hours are chargeable, and you will be paid for the session.
LOGIN > CALENDAR > CLICK ON YOUR SCHEDULED EVENTS
STEP 1b - SELECTING: (iii) MISSED or (iv) CANCELLED
Missed:
You are not notified 24hrs before the session takes place. Under the supervision of the management team/ staff, cancellation charges will be incurred upon student(s).
Please notify staff members when your student(s) are missing his/her lessons.
Cancelled:
You should be notified 24hrs before the session is cancelled (initiated by staff or your student(s)).
On this occasion, Rescheduling to the lesson cancelled is required - and we expect tutors to initiate new conversations with student(s) directly to determine: where and when the replacement session can take place.
No cancellation fee will incur on student(s); and no payment will be released to you until replacement class is conducted.
Take the Lead, Plan Ahead
At Tutor Lim, our community is built on empowering tutors to manage their own students. If your portfolio has a high number of missed/cancelled events, it means:
1. As a tutor and as a mentor to your student(s), you have failed to plan ahead
2. As a tutor and as a mentor to your student(s), you have failed to make sure (both yourself and your student) to commit to a scheduled lesson.
We understand from now and then students may cancel a lesson (or two) due to emergencies or other commitments. However, if cancellations occur frequently, tutor is advised to seek consultation from staff members for additional support.
Below are Commonly Asked Questions:
How does payroll work?
All tutoring events and duration are recorded via Teachworks. Total hours and wages will be automatically calculated.
How do I get paid? and how frequently do I get paid?
Every tutoring hour you conduct, will be recorded in our system. At Tutor Lim, payroll is released every fortnight. At the start of week, after the closure of previous fortnight. Timesheet closure usually happens on the Wednesday/ Thursday. Tutors will get paid on the following Monday/ Tuesday.
What type of employment am I under?
It's varies for all tutors. By default, you will be engaged under casual employment. Under casual employment, all tutors are classified as 'independent contractors' rather than 'employees'. For part-time or full-time employment, information will be shared during onboarding and tutors will be advised accordingly by our staff members. Employment type depends on how active you are within the organisation.
If I am put on trial, do I still get paid for my first lesson?
Yes! As long as you passed your trial session, the hours conducted will be included in first time payroll.
How do I qualify as a tutor?
To qualify as a tutor, you will have to go through all onboarding steps.
What if I fail my first trial lesson?
If you fail your first trial lesson with your appointed student, you will not be accepted to the community. Depending on the scenario, you may be given a second opportunity (To be evaluate case-to-case). Candidate who is unsuccessful in his/ her first trial, usually fail to complete one (or more) of the following items:
- Fail to create rapport with the student.
- Fail to come prepared to the lesson.
- Fail to deliver the lesson or unable to answer any questions being asked by the student during the lesson.
Read More Tutor FAQs here:
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