How to Record Your Lesson
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How to Record Your Lesson
Instead of Deleting your Lesson Event, You can mark as Cancelled or Missed?
This guide is mandatory for tutors to follow. Please mark completion on all lessons upon the completion of your tutoring lessons.
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Alternatively, for more information or if you have any further questions, contact us below.
STEP 1a - SELECTING: (i) SCHEDULED or (ii) ATTENDED
On Teachworks, each time a lesson is Scheduled, a tutor is expected to mark “Attended” so the system automatically picks up the duration of the lesson and process as part of your timesheet and reporting (payroll).
Scheduled:
You have accepted a Requested lesson by your student; Or
You have Scheduled a lesson for your student using Teachworks.
Attended:
You have completed your session with your student(s).
Hours are chargeable, and you will be paid for the session.
LOGIN > CALENDAR > CLICK ON YOUR SCHEDULED EVENTS
STEP 1b - SELECTING: (iii) MISSED or (iv) CANCELLED
Missed:
You are not notified 24hrs before the session takes place. Under the supervision of the management team/ staff, cancellation charges will be incurred upon student(s).
Please notify staff members when your student(s) are missing his/her lessons.
Cancelled:
You should be notified 24hrs before the session is cancelled (initiated by staff or your student(s)).
On this occasion, Rescheduling to the lesson cancelled is required - and we expect tutors to initiate new conversations with student(s) directly to determine: where and when the replacement session can take place.
No cancellation fee will incur on student(s); and no payment will be released to you until replacement class is conducted.
LOGIN > CALENDAR > CALENDAR > SCHEDULE A LESSON
Take the Lead, Plan Ahead
At Tutor Lim, our community is built on empowering tutors to manage their own students. If your portfolio has a high number of missed/cancelled events, it means:
As a tutor and as a mentor to your student(s), you have failed to plan ahead
As a tutor and as a mentor to your student(s), you have failed to make sure (both yourself and your student) to commit to a scheduled lesson.
We understand from now and then students may cancel a lesson (or two) due to emergencies or other commitments. However, if cancellations occur frequently, tutor is advised to seek consultation from staff members for additional support.
Frequently Asked Questions
Do I get paid for my trial lesson?
Yes, as long as you passed your trial session, the hours conducted will be included in your first payroll.
When do I get paid after first trial lesson?
Once a tutor completes his/her first trial lesson. Feedback will be retrieved from his/her student. As soon as the feedback is assessed and approved by staff member. Full tutor onboarding will be conducted and tutor will get a Teachworks account with first hour recorded within the system.
What is a student brief?
A Student Brief is a form of communication to share student background, university and specific challenges faced/highlighted by our students.
What is an intro email?
An Intro Email is an exchange of student contact details; a template for an introduction by the tutor (to student/s), as well as to place for scheduling details.
How long do I have once I received a student brief (or a new job)?
It’s first come, first serve! Student briefs are usually sent to multiple tutors who are aligned to task content — hand picked by our technical officers. Once you received a student brief, if you choose to accept the job, please do so at your earliest convenience to avoid any disappointment. Candidate who delays in responding back may find him/ herself losing tutoring opportunities. Usually within 1-4 hours the job will be taken.
When should I be sending the intro email to my student?
Once you received “intro email” communication from us, please make first contact with your student within 12 hours. Candidate who fails to do so, the job will expire, and task will get reallocated.
Read More Tutor FAQs here:
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