Tutor Onboarding

/ Tutor Lim/
 
 
tutor_onboarding.jpg
 
 

Life is a Journey. Teach, Enjoy and Make A Difference.

Learn More About Our Onboarding Process

 
 

Step 1

Every candidate has to apply through our job portal at Tutor Lim.

When your application drops into the queue. our technical officers will review your profile against the list of roles opening.

Find active roles by joining our social media channels.

Or read our Tutor FAQs here.

 
 
 

Step 2

Upon suitable match, our technical officers will get in touch with you.

This communication may come in the form of emails, phone calls or text messages.

A call interview will be conducted.

 
 
 

Step 3

There are two rounds of interviews:

  • Behavioural interview

  • Technical interview

To qualify as a tutor, every candidate will be assessed against the role or tutoring subject, he/ she has applied for.

 
 
 

Step 4

Once first round (behavioural) interview is completed. Assessment will be conducted by our technical officers, and assessment will be judged based on the criteria below:

  1. Availability

  2. Suitability

  3. Skills and Experience

Student briefs will be shared with potential the candidate.

See example student brief template here.*

 
 
 

Step 5

Upon acceptance of the sent student brief, a technical interview will be scheduled.

New candidate will be tested based on questions shared via the student brief. This scenario is similar to a mock tutorial lesson - with our technical officers sitting in as a student.

The technical interview may be conducted over the phone, video call or in-person.

 
 
 

Step 6

Once technical interview is completed and passed by the candidate. Intro email, containing student details, will be shared with the candidate.

See example intro email template here.*

New candidate will study the template and proceed with a trial lesson* as part of on-boarding.

 
 
 

Step 7

Post trial, both student and tutor will be asked to provide feedback.

To see tutor feedback template, click here.

 
 
 

Step 8

Upon positive feedback by your student, the tutor will be considered as “Qualify” and a full onboarding pack will be shared! 🥳

Onboarding pack* includes:

* Action Required: It is important to note that newly qualified tutors are expected to complete onboarding pack within 3 business days, otherwise application may be forfeit.

What happens if you don’t qualify? Read Tutor FAQs here.

 
 
 

Step 9

Once action items on your onboarding pack is ticked off, you are official part of us!

Couple things to get your started:

 
 
 

Student Briefs

A form of communication to share student background, university and specific challenges faced/ highlighted by our students.

Intro Emails

An exchange of student contact details; a template for an introduction by the tutor (to our students), as well as to place for scheduling details.

 
 

Frequently Asked Questions

 
 

Do I get paid for my trial lesson?

Yes, as long as you passed your trial session, the hours conducted will be included in your first payroll.

When do I get paid after first trial lesson?

Once a tutor completes his/her first trial lesson. Feedback will be retrieved from his/her student. As soon as the feedback is assessed and approved by staff member. Full tutor onboarding will be conducted and tutor will get a Teachworks account with first hour recorded within the system.

What is a student brief?

A Student Brief is a form of communication to share student background, university and specific challenges faced/highlighted by our students.

What is an intro email?

An Intro Email is an exchange of student contact details; a template for an introduction by the tutor (to student/s), as well as to place for scheduling details.

How long do I have once I received a student brief (or a new job)?

It’s first come, first serve! Student briefs are usually sent to multiple tutors who are aligned to task content — hand picked by our technical officers. Once you received a student brief, if you choose to accept the job, please do so at your earliest convenience to avoid any disappointment. Candidate who delays in responding back may find him/ herself losing tutoring opportunities. Usually within 1-4 hours the job will be taken.

When should I be sending the intro email to my student?

Once you received “intro email” communication from us, please make first contact with your student within 12 hours. Candidate who fails to do so, the job will expire, and task will get reallocated.

 
 

Read More Tutor FAQs here:

 
 

Got A Question?

Get in touch with us today …